phgame Privacy Policy

When you register for a phgame account, we collect your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. This information is required to comply with Philippine regulations on online gaming and to confirm that you are at least 21 years of age. We also collect your billing address and preferred payment method details when you make a deposit or request a withdrawal. Device information such as your IP address, browser type, and operating system is automatically recorded each time you access the platform. All of this data is stored securely and is only used for the purposes described in this Privacy Policy.

• Full name, date of birth, and contact details at registration
• Government-issued ID for age and identity verification
• Payment method details for deposits and withdrawals
• Device and connection data collected automatically on each visit

phgame uses your personal data to create and manage your account, process transactions in Philippine pesos, and provide you with access to our full catalogue of slot games and casino-style entertainment. We also use your data to verify your identity, detect and prevent fraud, and comply with our obligations under Philippine law. From time to time, we may use your contact details to send you important account notifications, security alerts, or updates about changes to our platform. We do not use your data for targeted advertising or sell it to any third-party marketing companies. Your data is processed only to the extent necessary to deliver a safe, fair, and enjoyable gaming experience.

• Account creation, management, and security
• Processing deposits and withdrawals in PHP
• Fraud detection and regulatory compliance
• Sending essential account and security notifications

We do not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the phgame platform, such as payment processors, identity verification services, and cloud hosting providers — all of whom are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required to disclose your information to Philippine government authorities, regulatory bodies, or law enforcement agencies when required by law. Any third party that receives your data is subject to strict data protection obligations consistent with the Philippine Data Privacy Act of 2012. We will always notify you of any material changes to how your data is shared, to the extent permitted by law.

• Trusted payment and verification service providers only
• Philippine regulatory and law enforcement bodies when required
• No sale or rental of data to marketing companies
• All third parties bound by strict data protection agreements

phgame implements industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols, and sensitive account information is stored in encrypted form at rest. We conduct regular security reviews and vulnerability assessments to ensure our systems remain robust against emerging threats. Access to your personal data within our organisation is strictly limited to personnel who need it to perform their job functions, and all staff are trained on data protection best practices. If we ever become aware of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable law.

• End-to-end encryption for all data in transit
• Encrypted storage for sensitive account information
• Regular security audits and vulnerability testing
• Strict internal access controls and staff training

Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request the deletion of your personal data held by phgame. You may also object to the processing of your data in certain circumstances, or request that we restrict how we use it while a dispute is being resolved. To exercise any of these rights, you can contact our support team using the email address provided in the footer of this page. We will respond to all verified data requests within a reasonable timeframe and in accordance with our legal obligations. Please note that some data may need to be retained for a period after account closure to comply with regulatory requirements, and we will inform you of any such retention when you make your request.

• Right to access and correct your personal data
• Right to request deletion of your account data
• Right to object to or restrict certain data processing
• Requests handled in line with Philippine Data Privacy Act

We retain your personal data for as long as your account is active and for a period thereafter as required by Philippine law and our regulatory obligations. When your account is closed, we will delete or anonymise your data unless we are legally required to keep it for a longer period, such as for anti-money laundering compliance or dispute resolution purposes. phgame uses essential cookies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your device. We do not use third-party advertising cookies or tracking pixels. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect your ability to use certain features of the platform. For a full list of cookies we use, please refer to our FAQ page.

• Data kept only as long as legally required after account closure
• Essential cookies only — no advertising or tracking cookies
• Cookie preferences manageable through your browser
• Anonymisation applied where full deletion is not possible